## One platform to enable every team

- IT

Accelerate IT with automated: ticket escalation, threat detection & resolution, compliance, secure employee on/off boarding, remote work Helpdesk, IAM provisioning, and much more.

[Show me how](/content/editions/it/index.html)

- Marketing

Streamline marketing with automated: data cleansing and enrichment, event lead capture, multi-touch attribution, lead management and routing, intent-based campaigns, ABM orchestration, and much more.

[Show me how](/content/editions/marketing/index.html)

- HR

Transform HR with automated: payroll and benefits, employee onboarding, vacation approvals, hiring process, account and device provisioning, learning management system, and much more.

[Show me how](/content/editions/hr/index.html)

- Finance

Simplify finance with automated: quote-to-cash, procure-to-pay, continuous close and reporting, bank reconciliation, and much more.

[Show me how](/content/editions/finance/index.html)

- Sales

Optimize sales with automated: lead routing, lead management, metrics and forecasting, SLAs, field efficiency and compliance, CRM hygiene, and much more.

[Show me how](/content/editions/sales/index.html)

- Support

Boost support with automated: true customer 360, churn prediction and prevention, ticket routing and follow-up, customer experience management, and much more.

[Show me how](/content/editions/support/index.html)

- Product

Tackle your integration backlog with the ability to connect to anything, a customized integration experience, enterprise scale and security, speed, and much more.

[Show me how](/content/embed-saas-integrations/index.html)

#### Accelerate speed to resolution with automated incident management

### How our integrations work

Getting Started

### Triggers

- Triggers are conditions that prompt an action to happen automatically.

- They can be scheduled, move records in batches, and read from on-prem files.

Keep it going

### Actions

- There’s a set of available actions for every connector.

- Actions can have multiple steps and multiple conditions.

### Customize and integrate AI into workflows

Effortlessly integrate AI into your business workflows using pre-built connectors for OpenAI, Google Gemini, Amazon Bedrock, Azure OpenAI, and more.

### Universal Integrations

Our custom integration platform allows you to do more with your apps.

- #### HTTP

Work with individual API endpoints that use standard authentication.

- HTTP](/content/integrations/rest/index.html)
- #### Files

Work with CSV files in your cloud and on-prem apps.

- File tools by Workato](/content/integrations/file_connector/index.html)
  - On-prem files](/content/integrations/onprem_files/index.html)
- #### Data Parser Tools

Tools that help you parse data from JSON, XML and CSV file formats.

- CSV tools by Workato](/content/integrations/csv_parser/index.html)
  - JSON tools by Workato](/content/integrations/json_parser/index.html)
  - XML tools by Workato](/content/integrations/xml_parser/index.html)
- #### Recipe Tools

Tools to help you build your recipes better.

- Scheduler by Workato](/content/integrations/clock/index.html)
  - Recipe function by Workato](/content/integrations/workato_recipe_function/index.html)
  - Charts by Workato](/content/integrations/graphs_and_charts/index.html)
  - Logger by Workato](/content/integrations/logger/index.html)
  - RecipeOps by Workato](/content/integrations/workato_app/index.html)

[**Let’s start automating**](/content/request_demo/index.html)