# How Atlassian Transformed Critical ERP Systems to Unlock New Levels of Efficiency

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## How Atlassian Transformed ERP Systems for Efficiency

### Department

IT, Finance, Center of Excellence

### Region

San Francisco, California

### Industry

Software & Technology

### About

Atlassian is a global software company that builds tools to help teams collaborate, plan, and deliver work more effectively. Best known for products like Jira, Confluence, and Trello, Atlassian supports organizations of all sizes in managing projects, software development, IT service management, and knowledge sharing.

Serving millions of users worldwide, Atlassian focuses on enabling high-velocity, distributed teams through cloud-first, scalable platforms. The company is widely recognized for its emphasis on agile practices, continuous innovation, and empowering teams to work smarter together.

> “Workato has been a key part of our transformation journey, helping teams across the business save over 100,000 manual hours and deliver integrations and automations faster than we thought possible.”  
> Claude Khoury  
> Head of Finance Ops Enablement & AI, Atlassian

## Challenges

- **Challenge 1:** High-risk ERP replacement under aggressive timelines  
- **Challenge 2:** Complex integration landscape with extensive customization  
- **Challenge 3:** Public company reporting and compliance requirements

As part of its finance transformation, Atlassian launched Project Poly to replace its core ERP system, migrating from NetSuite to Oracle Fusion Cloud. The initiative required rethinking how financial systems integrated with dozens of SaaS applications across the business.

The stakes were high. Atlassian had just nine months to complete the ERP replacement, with any delay potentially adding millions in cost. Beyond meeting the aggressive timeline, the company needed to ensure accurate financial reporting, audit readiness, and reliable end-to-end workflows—making the transformation far more complex than a simple system swap.

## Solutions

- **Solution 1:** Centralized orchestration for ERP and finance workflows  
- **Solution 2:** Low-code platform to manage scale and complexity  
- **Solution 3:** Governed, reliable integrations supporting audit readiness

Atlassian used Workato to keep Project Poly on track and reduce risk during a highly complex ERP transformation. By centralizing automation on a single platform, teams were able to coordinate work across finance systems and business applications more easily, ensuring critical processes ran smoothly and consistently throughout the migration.

This approach helped Atlassian deliver more than 800 business process changes and 50 integrations within a nine-month window—without disrupting financial operations. Automation improved accuracy, supported audit requirements, and allowed teams to focus on meeting deadlines and business outcomes rather than managing manual work or troubleshooting issues, ultimately enabling a faster, more confident ERP transition.

### 50% faster onboarding and license management processes

### 0 additional headcount needed despite rising business demand

### 13 systems integrated into a unified, automated workflow

### Improved license visibility resulting in measurable cost savings

> “Workato played a key role in helping us deliver a complex ERP transformation accurately, on time, and at scale.”  
> Mounika Raj  
> Sr Engineering Manager, Atlassian

## Results

With Workato in place, Atlassian successfully delivered one of its most complex transformation initiatives on time and with confidence.

The automation and orchestration enabled by Workato resulted in approximately 40,000 hours saved for finance teams, significantly improving productivity. Atlassian was able to close its financial books in under three days, while maintaining high standards of accuracy and compliance.

Auditors reviewing the implementation were impressed by the quality of documentation, reliability of systems, and completeness of controls — a critical outcome for a public company. Beyond operational metrics, the transformation had a positive impact on teams, increasing morale and allowing employees to shift their focus from manual work to innovation and value creation.

- **40,000+** finance hours saved  
- **<3** day financial close  
- **800+** customizations & 50+ integrations delivered in 9 months